Shipping Policy

SHIPPING POLICY

ORDER PROCESSING

All orders are handmade and prepared to order, which allows us to maintain the quality and craftsmanship that 001untitled is known for.

Please allow 1–2 weeks for order preparation before shipment. Once your order is complete and ready to ship, you’ll receive a confirmation email with tracking information.

Note: Processing times may be longer during peak seasons, product launches, or due to high order volumes.

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DOMESTIC SHIPPING (U.S.)

Once shipped, orders typically arrive within 2–7 business days, depending on your location and the carrier’s delivery schedule.

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INTERNATIONAL SHIPPING

We currently ship to most countries worldwide. International shipping rates and delivery times vary based on destination and carrier.

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

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ORDER TRACKING

When your order ships, you’ll receive an email containing your tracking number so you can monitor your package in real time.

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LOST OR DELAYED PACKAGES

If your order appears delayed, please refer to your tracking link for the latest carrier updates.

For packages that are lost in transit, contact us at sales@001untitled.com with your order number, and we’ll assist you in resolving the issue.

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ADDRESS ERRORS

Please carefully review your shipping address before completing checkout.

001untitled is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, contact us immediately — we’ll do our best to update it before shipment.

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RETURNS & EXCHANGES

All sales are final. For details, please review our Refund Policy.

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For questions or concerns regarding your order or shipping, reach out to us at sales@001untitled.com — we’re happy to help.